Manage Your Field Team, Inventory & Payments in One Place
The all-in-one Field Service Management platform built for Kenyan businesses and humanitarian organisations. Schedule jobs, track agents via GPS, accept M-Pesa payments, and connect your tools via REST API.
Trusted by service businesses in Nairobi, Mombasa, and Kisumu
Everything You Need to Run Your Field Service Business
Powerful features designed specifically for Kenyan service businesses and humanitarian organisations
Smart Scheduling
Assign the right technician to the right job based on location, skills, and availability. Reduce travel time and increase productivity.
Mobile Field App
Give your team a powerful mobile app to view tasks, navigate to sites, capture photos, and invoice customers on the spot.
M-Pesa Integration
Send automated invoices and reconcile M-Pesa payments automatically. Get paid faster with seamless payment processing.
Live GPS Tracking
See exactly where your technicians are in real-time. Optimise routes and provide accurate ETAs to customers.
Inventory Management
Track spare parts across multiple warehouses or vans. Get alerts when stock runs low and manage parts used on jobs.
Analytics & Reports
Make data-driven decisions with comprehensive reports on jobs, revenue, agent performance, and customer satisfaction.
Connect Service Point to Any System via REST API
Every feature in the platform is available as a structured REST API. Integrate with your CRM, ERP, accounting software, DHIS2, KoboToolbox, or any custom workflow — using a single API key and a familiar JSON interface.
Single API Key
One key covers all enabled API products. No credential sprawl.
Scoped Access
Each plan grants specific read/write scopes. Zero over-permissioning.
Real-time Webhooks
Push events to any endpoint when jobs change, forms are submitted, or payments land.
Inline Documentation
Full endpoint reference, code examples, and HMAC signature guide inside your dashboard.
curl https://api.servicepoint.co.ke/v1/jobs \
-H "Authorization: Bearer sp_live_abc123..." \
-H "Content-Type: application/json"
{
"data": [
{
"id": "job_9dK2...",
"title": "AC Service - Westlands",
"status": "IN_PROGRESS",
"assignedAgent": {
"name": "James Mwangi",
"location": { "lat": -1.26, "lng": 36.81 }
},
"scheduledAt": "2026-03-15T09:00:00Z"
}
],
"meta": { "total": 142, "page": 1 }
}Customers & Jobs
Full CRUD on customers and service jobs. Create jobs, update statuses, retrieve history.
Inventory & Warehouse
Read and write stock levels, transactions, and storage locations across sites.
Finance & Invoices
Generate invoices, track payment status, and pull financial summaries.
NGO Data & Grants
Beneficiaries, household data, program enrollments, grants, and disbursements.
Webhooks & Events
Subscribe to real-time events. HMAC-signed payloads with automatic retry.
M&E & Reporting
Pull monitoring and evaluation data for DHIS2, KoboToolbox, or custom dashboards.
Workforce & Agents
Access agent availability, check-in locations, and job assignment history.
Audit & Logs
Request logs with latency, response codes, and per-endpoint breakdowns.
API Plans for Every Integration Need
All API plans are included at no extra cost. Choose the bundle that matches your integration requirements. Business and NGO plans are listed separately.
Business API Plans
Business Starter
CRM + Job management integrations via REST API.
- Customers & Jobs API
- Users API
- Webhooks
Business Professional
Starter plus full Inventory & Warehouse endpoints.
- All Starter features
- Inventory & Warehouse API
- Stock Transactions
Business Full Access
Every Business endpoint: Core, Inventory, Finance, and Workforce.
- All Pro features
- Finance & Invoicing API
- Workforce & Scheduling API
NGO API Plans
NGO Core
Beneficiaries, Programs and Field Visits for basic integrations.
- Beneficiaries API
- Programs API
- Field Visits API
- Webhooks
NGO Data & Grants
NGO Core plus Grants, Disbursements and M&E/MEAL endpoints.
- All NGO Core features
- Grants & Disbursements API
- M&E Reporting API
NGO Full Access
Complete access to every NGO API product in the platform.
- All NGO Data Pack features
- Full read/write access
- DHIS2 & KoboToolbox ready
Need the full platform?
The Full Platform API plan enables every endpoint — Business and NGO — for enterprise customers.
Ready to Transform Your Field Service Business?
Join businesses and NGOs already using Service Point to streamline operations and unlock integrations via API