Powerful Features for Every Team Member
Whether you're in the office or in the field, Service Point has the tools you need to succeed
Live Map View
See exactly where your technicians are in real-time on an interactive map. Monitor job progress and optimize resource allocation on the fly.
- Real-time GPS tracking of all field agents
- View job locations and agent assignments
- Calculate travel distances and ETAs
Drag-and-Drop Scheduler
Manage shifts and emergency jobs easily with our intuitive drag-and-drop interface. Assign jobs based on skills, location, and availability.
- Visual calendar with drag-and-drop
- Smart auto-assignment based on multiple factors
- Handle emergency jobs with priority routing
Inventory Management
Track spare parts across multiple warehouses or vans. Get alerts when stock runs low and manage parts used on jobs.
- Multi-location inventory tracking
- Low stock alerts and reorder notifications
- Track parts usage by job and technician
Customer CRM
Maintain a comprehensive database of customers with service history and location pins. Build lasting relationships with detailed customer profiles.
- Complete service history for each customer
- Customer location mapping and pins
- Notes, contacts, and communication history
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